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New Zealand FAQs

First Time Visitors

How do I register with Grays?+

What is the 'Going, Going, Gone' period?+

Is it GST inclusive or exclusive?+

How do I bid?+

How do I pay?+

What is “Watch this” and how does it work?+

What is the “Winner’s email” for sales?+

Can I inspect items before bidding on them?+


How does Grays deliver?+

Buyer's Premium

What is the Buyer's Premium?+

Product Information

What is meant by Product Condition?+

Bidding Information

What is Autobid?+

What is a reserve price & how does it affect an auction?+

Minimum Bid Thresholds+

What is Bid Precedence+

How do I cancel my bid?+

What is shill bidding?+

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