New Zealand FAQs

First Time Visitors


How do I register with Grays?+


What is the 'Going, Going, Gone' period?+


Is it GST inclusive or exclusive?+


How do I bid?+


How do I pay?+


What is “Watch this” and how does it work?+


What is the “Winner’s email” for sales?+


Can I inspect items before bidding on them?+



Delivery


How does Grays deliver?+



Buyer's Premium


What is the Buyer's Premium?+



Product Information


What is meant by Product Condition?+



Bidding Information


What is Autobid?+


What is a reserve price & how does it affect an auction?+


Minimum Bid Thresholds+


What is Bid Precedence+


How do I cancel my bid?+


What is shill bidding?+




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