1. Bid against each other for items at an online auction. Many items
for auction are backed by a manufacturer's warranty and guarantee.
All bidding happens online, so you can watch the action as it happens
at the GraysOnline website.
2. When you place a bid at an online auction,
you can either go back to the Product Information page to check the
status of each item bid upon, or you can track the status of your
bid through e-mail. GraysOnline automatically sends out a "you
have Been Outbid" notice when you no longer have the winning
bid in an auction. You can click on the URL in this e-mail or copy
and paste it into your browser to visit the GraysOnline website and
increase your bid.
3. After the valid closing of an online auction, you will be notified
via e-mail of any products you won at an online auction. In most cases,
we will dispatch your product(s) to your nominated delivery address.
Details on when you can expect to receive your product(s) are displayed
on each Sale Overview.
4. GraysOnline's couriers only deliver products
from our warehouse during weekday working hours only. No deliveries
are made on Saturday, Sunday and Public Holidays. For this reason,
it is important that you enter a daytime delivery address and contact
number when you register. When our courier delivers your product,
they will require a signature to confirm that delivery has been made.
Products cannot be left unless a signature has been obtained. Also
note that for this reason we are unable to deliver to Post Office
box addresses.
Click here to find out
how to use your very own Autobid to watch over your online auctions
to ensure you always have a winning bid at an online auction.
Click here to read the complete Bidders Agreement.